1. As a welcome message when your account is created.
2. As a notification to the assigned user, creator or reviewer when a task is added or updated.
3. As a request when a user wants their time sheet approved.
4. As a notification to a user that their time sheet has been processed.
5. As a notification to recipient(s) that they have received a message in the Message Center.

1. Welcome Email
This email is sent out when you first create your account with AceProject. It contains several items:

• Your login information: company login name, user name and password.
• A link to the AceProject login page.
• A feedback request - we like to know what you like and dislike, so we can make AceProject better.
• Technical support contact information - your support representative is available to help you with AceProject by email or by phone.

2. Task Added / Updated Email
Users can decide to be warned whenever they are assigned a new task or when one of their tasks is updated or reopened. This is useful since it avoids having to connect to AceProject frequently to check for new or updated tasks. You need to enable email notification in your user preferences to receive notification emails. To enable email notification:

• Click on the My Office tab
• Click on My Preferences in the navigation bar at the left of your window.
• Check the Email Notification: New Task and/or Updated Task checkboxes to receive emails when your tasks are updated or when you are assigned a new task.
• Email notifications are sent in HTML format, so your email program must be able to display this format. 

Once email notification is enabled, you will begin to receive emails in this format:

• The subject line tells you whether it is a new or an updated task, who updated or created the task, the task number, and the project name. 
• The body of the message will first display a link to login to AceProject.
• Next to it, you will find a direct link to open the task.
• In the case of an updated task, all fields that were modified will be inlcuded in the message, both the former values and the new ones.
• Following you will see the whole task, including all available information.
• Finally, you will find a list of all files attached to it.

HINTS:
Do not reply to an email notification message. This is an automated message sent by the system; all replies will be ignored.

You cannot send an email notification to yourself. This means that if you make changes to your assigned task, you will not receive a notification message.

3. Time Approval Request Email
This email is sent when users want to have their time approved by their project manager. From the Weekly Time Sheet page, you can type a customized message and choose the project manager to request time approval from, then click the [Update] button to send the approval request along with an email to the selected project manager.

The approval request email comes in this format:

• You will see Time Sheet Approval Request in the subject line.
• The week for which time approval is requested is the first thing in the message body.
• If there is a custom comment, it will be right under the week.
• Finally, you will have a link to login directly to AceProject.

4. Time Approval Confrimation Email
This email is sent when someone approves or rejects items in a time sheet. It can contain a custom message, as well as the time sheet items that changed status. From any of the time approval pages, check the items to change, choose their new status, type a message, check the Send email notification checkbox and click [Apply].

The approval confirmation email comes in this format:

• You will see Your time sheet has been processed in the subject line.
• The name of the user who approved or rejected the time is the first thing in the message body.
• The weeks or work items that changed status will follow.
• If there is a custom message, it will be right under the weeks or work items.
• Finally, you will have a link to login directly to AceProject.

5. Message Center: New Message Email
When someone send a message through the Message Centre, they can choose to send a copy of the message to the recipient(s) email addresses as well. Simply check the Send email notification to recipient(s) checkbox.

The new message email comes in this format:

• You will see New Message in the subject line.
• The messager header containing the sender, the recipient, the subject and the date the message was sent.
• The actual message.
• Finally, you will have a link to login directly to AceProject.

How long does it takes to receive an email notification?
Email notification is sent instantly.

I assigned a task to myself and I did not get an email notification. Why is it not working? 
AceProject recognizes who assigns the tasks and therefore does not send out email notification when a user assigns a task to him/herself. You must assign a task to someone else for AceProject to send an email notification.